Terms of Use

Effective 14 November 2026

These terms apply to the Soqqa Club app for iPhone, iPad and Android and the soqqa.club website. By using the app and making purchases, you accept these terms. How we handle data is explained in the Privacy Policy. Questions go to support@soqqa.club.

The key points about purchases. Purchases are not refunded — neither if the game becomes unavailable for reasons beyond our control, for example if it is removed from the App Store or Google Play, nor if you delete your account, which cancels everything you bought. Deleting your account does not cancel the VIP subscription: you cancel it in the store.

1. The game and age

Soqqa Club is a card club: Bura, Burakozel, Soqqa and Durak, online and against bots. The app is intended for people over 18. Stakes at tables are made only in in-game currencies: you cannot win or receive real money in the game.

2. Your account and fair play

An account is for one person. We look for fraud, collusion and multiple accounts held by one person. If a violation is confirmed, the account may be frozen or blocked; that decision is made by a human.

3. Club Coins, Soqqa and statuses

• Soqqa is play money for stakes at tables, Club Coins are the club currency. The VIP and Premium statuses give extra features in the club, described in the app on the Statuses screen.
• These are in-game features, not money or property. They cannot be exchanged for money, withdrawn or transferred to another account. Club Coins can be exchanged for Soqqa; there is no exchange back.
• We may change prices, what the shop offers and what statuses give. Status time you have already bought is kept.

4. Purchases and the VIP subscription

• Club Coins packs and the VIP subscription are paid for in the App Store or Google Play at the price the store shows. Premium is bought with Club Coins.
• The VIP subscription renews automatically every month until you cancel it. On iPhone and iPad, cancel it in Apple ID settings → Subscriptions at least 24 hours before the end of the period. On Android, cancel it in Google Play → Payments & subscriptions at any time. After cancellation, VIP stays active until the end of the paid month.
• We do not receive your bank card details.

5. Refunds

• Payments are taken by the App Store and Google Play, and refunds are decided by the store under its own rules. For Apple purchases use reportaproblem.apple.com; for Google, your Google Play order history. Soqqa Club does not refund purchases.
• If the store refunds a payment, whatever was bought with it may be revoked.

6. Circumstances beyond our control

If Soqqa Club becomes unavailable or stops working for reasons beyond our control, the cost of purchases, Club Coins and Soqqa on your balance, and unused status and subscription time are not compensated. Such reasons include:

• removal of the game from the App Store or Google Play;
• app stores, payment systems, hosting or communication services ceasing to work;
• decisions of government authorities;
• accidents and natural disasters.

7. Account deletion

• When an account is deleted, its Club Coins, Soqqa, statuses, unused subscription time, statistics and history are cancelled permanently. They are not compensated — neither with money nor by transfer to another account — and cannot be restored.
• Deleting your account does not cancel the VIP subscription. Cancel it in the store as described in section 4, otherwise the store will keep charging you. Those charges are not refunded either.
• How to delete your account is explained in the Privacy Policy.

8. App Store and Google Play

Purchases in the App Store are also governed by the Apple Standard License Agreement, and purchases in Google Play by the Google Play Terms of Service.

9. Changes to these terms

If these terms change, we will update this page and the date at its top, and announce significant changes in the app. These terms do not limit the rights the law of your country gives you.

10. Contacts

Soqqa Club, support@soqqa.club, website soqqa.club.